Danny Franks

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Who Should Follow Up With First-Time Guests?

Who actually follows up with your first-time guests? Is it a team? A person? A paid staffer? A freebie volunteer? Here’s the case—and the buts—for each:

7 Steps to Structure Your Guest Follow Up Process

Hopefully you are convinced that follow up is important, but how exactly should your first-time follow up be structured? If you want to effectively follow up with guests, you have to have an effective process. It can’t just happen…you have to plan for it!